You arrive at the scene of a motorcycle crash. The rider is injured. When should their helmet be removed?

A: Only when it's essential

B: Always straight away

C: Only when the motorcyclist asks

D: Always, unless they're in shock

Don’t remove a motorcyclist’s helmet unless it’s essential. Remember they may be suffering from shock. Don’t give them anything to eat or drink, but do reassure them confidently.

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